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AKASH Basic Set Top Box

To make DTH service more available for mass people of Bangladesh, AKASH has brought a new affordable full connection “AKASH Basic” for only BDT 3,999

The STB MRP of BDT 2,499 will be same for all subscriber groups (i.e. Employee, employee FnF, group employee) for AKASH BASIC STB.

Additionally, AKASH has brought to you a special recharge offer if you recharge at once for 6 or 12 months. Recharge for 6 months and get 1 month additional subscription completely FREE! Recharge for 12 months and get 2 months additional subscription completely FREE!

The minimum purchase amount needed to be eligible for EMI facility is BDT 5,000. As AKASH connection with AKASH BASIC STB is BDT 3,999, you will need to buy subscription with the connection to avail EMI facility.

Here are the 6 & 12 month EMI costs with applicable minimum required subscriptions for EMI:

COMBINATION

6 month EMI Amount

12 month EMI Amount

Full AKASH Connection with AKASH BASIC STB + 2 Month AKASH Standard Package

BDT 835

BDT 436

Full AKASH Connection with AKASH BASIC STB + 4 Month AKASH Lite Package

BDT 870

BDT 454

Terms and Conditions

  • AKASH Basic package subscribers, will get 1 month and 2 months free subscription respectively if they recharge for 6 & 12 months at once.
  • Contact our helpline for any sort of support which is active 24/7! Our professional AKASH installers will be there at mutually agreed time with you.
  • A person can buy a maximum of 3 products with a single registered mobile number (RMN).

Table for Multi TV connections with AKASH BASIC STB:

Connections

1 Connection with Single LNB

2 Connections with Dual LNB

3 Connections with Quad LNB

Price in BDT

3,999

7,098*

10,447**

* To enjoy this price, two connections must be active simultaneously

** To enjoy this price, three connections must be active simultaneously

DIFFERENCES BETWEEN AKASH Regular & AKASH Basic

  • PRICING INFORMATIONS

PARTICULARS

AKASH Regular CPE

AKASH Basic CPE

MRP

4,499

3,999

Indoor Unit

   

STB

2,999

2,499

Features & Functionalities:

  • The AKASH BASIC STB has all the features which are present in other AKASH Regular STBs, except Personal Video Recording (PVR) features like instant recording, schedule recording & live TV pause features.
  • Apart from the PVR features, all other features work exactly the same way as AKASH Regular STB.
  • Both the remotes will work with all the STBs of AKASH. But AKASH BASIC STB will have a new remote which has both functional & visual differences from the current RCU.
  • Since AKASH BASIC STB does not have PVR functionalities, the 4 colored buttons will not work as play/pause/fast forward/rewind. (Which works in other AKASH STBs during live TV pause mode and during recorded content playback).

FREQUENTLY ASKED QUESTIONS

 

How can I identify/differentiate AKASH BASIC Set Top Box (STB) from other AKASH STBs in the market?

AKASH BASIC Set Top Boxes (STBs) have the word "BASIC" written under AKASH Logo on the bottom right of the front side of AKASH BASIC STB. You can differentiate/identify the STB accordingly. Moreover, the package (inside which the STB, remote etc. comes) has also "AKASH BASIC" written clearly on it; the package is also a different color from other AKASH STB packages.

What is AKASH BASIC STB?

AKASH DTH has launched AKASH BASIC STB to provide more affordability & value for money to all AKASH DTH enthusiasts & aspirants. AKASH BASIC STB is a Set Top Box at an affordable price of BDT 2499. The total one time initial connection cost with this AKASH BASIC STB is BDT 3999 (Dish antenna, Single LNB, 10 meter cable, connectors along with AKASH BASIC STB).

What is the model number of AKASH BASIC STB?

The model number of AKASH BASIC STB is N8814BD. You can find this in the "Help" page using AKASH remote.

What comes inside the gift box of AKASH BASIC STB?

You will get AKASH BASIC STB, Remote Control Unit (RCU), HDMI cable & power adapter inside the gift box. Also, user manual & warranty card will be inside the gift box.

Where is the "Back" button in AKASH BASIC RCU?

The "Back" button is on top of the "Guide" button and in the middle of the channel+/- & volume +/- buttons. The button has a pictorial of "Back/Return" printed on it.

Where is the "Favorites" button in AKASH BASIC RCU?

The "Favorites" button is on top of the "Exit" button and the button has "FAV" written on it.

Where is the "AKASH Mail" button in AKASH BASIC RCU?

The "AKASH Mail" button is on top of the "Menu" button and the button has "Mail" written on it.

What is the function of "Media" button of the remote?

The "Media" button does not have any functionality for AKASH BASIC STB. If pressed, it will not execute any command in this STB.

What is the function of "REC" button of the remote?

The "REC" button does not have any functionality for AKASH BASIC STB. If pressed, it will not execute any command in this STB.

What is the difference between AKASH BASIC STB & other AKASH STBs?

AKASH BASIC STB does not have Personal Video Recording (PVR) features which includes instant recording, schedule recording & live TV pause. Apart from PVR features, all other major features of other AKASH STBs are also present in AKASH BASIC STB.

There's a USB port in the AKASH BASIC STB. What happens if I insert any USB storage device through this port?

As this STB does not have PVR (Personal Video Recording) features, inserting USB storage devices through this port will not be functional for the customer. When customers insert their USB devices into the STB, they will not be able to access files in the USB device or will not be able to store any new files from the STB through recording of contents.
However, the USB port maybe used by AKASH installers/after sales providers for servicing purpose.

In the menu of the other AKASH STBs, there is a "Recording" menu option which I do not see in my AKASH BASIC STB menu. Why is that so?

AKASH BASIC STB does not have Personal Video Recording (PVR) features which includes instant recording, schedule recording & live TV pause. That is why the menu does not have "Recording" option. Apart from PVR features, all other major features of other AKASH STBs are also present in AKASH BASIC STB.

What is the purpose of "Default volume" in audio settings?

In AKASH BASIC STB, customers will be able to select their default volume and this default volume will only be applicable when STB is turned on from standby; in other cases, subscriber’s last selected volume will be applicable. For instance, if default volume is 15 then every time STB wakes up from standby, the volume will be 15. However, when subscriber is watching a channel and for instance if he changes the volume to 12, when he zaps to another channel, the volume will also be 12, which is his last selected volume.

What is the price of only AKASH BASIC STB?

The price of only AKASH BASIC STB is BDT 2499.

What is the price of full AKASH connection with AKASH BASIC STB?

The price of full connection with AKASH BASIC STB is BDT 3999.
(Dish antenna, Single LNB, 10 meter cable, connectors along with AKASH BASIC STB).

Is there any difference in pricing of dish antenna & other accessories if I want to purchase AKASH connection with AKASH BASIC STB?

No. All components except the STB will have the same existing market prices. (Dish BDT 900, Single LNB BDT 250, 10 meter cable BDT 300, connectors BDT 50)

Can I buy only the AKASH BASIC STB with EMI?

No, you cannot buy only AKASH BASIC STB in EMI.

What is EMI amount if I want to buy AKASH connection with AKASH BASIC STB in 6 month/12 month tenure?

The minimum purchase amount needed to be eligible for EMI facility is BDT 5,000. As AKASH connection with AKASH BASIC STB is BDT 3,999, therefore, you will need to buy subscription with the connection to avail EMI facility. Here are the 6 & 12 month EMI costs with applicable minimum required subscriptions for EMI:

Full AKASH Connection with AKASH BASIC STB + 2 Month AKASH Standard Package : 6 month EMI BDT 835 & 12 month EMI BDT 436.

Full AKASH Connection with AKASH BASIC STB + 3 Month AKASH Lite Package: 12 month EMI BDT 431.

Full AKASH Connection with AKASH BASIC STB + 4 Month AKASH Lite Package: 6 month EMI BDT 870 & 12 month EMI BDT 454.

What is the cost of AKASH BASIC STB if I want to buy 2 or 3 connections together?

The cost of AKASH BASIC STB will remain same BDT 2499.

I have already have an AKASH connection. I want to buy another connection with AKASH BASIC STB. What will be the price for me?

The cost of AKASH BASIC STB will remain same BDT 2499. For additional accessories, subscriber has to pay accordingly.

Is there any change of subscription fee for AKASH Standard & AKASH Lite or the add ons if I use AKASH BASIC STB?

No. The price of all the packages will remain same regardless of the STB subscribers use.

What is the AKASH BASIC STB price for Beximco group employees/BexCom employees?

For all subscriber groups the AKASH BASIC STB price is BDT 2499.

What is the warranty duration & policy for AKASH BASIC STB?

The warranty policy will be same as other AKASH STBs. Here it is: When a registered subscriber purchases any new AKASH Customer Premises Equipment (CPE) from authorized Dealer, she/he will automatically receive a repair and replacement warranty for the 1st year from the date of activation of AKASH services. Registered subscriber will further get maintenance services for the 2nd year in relation to CPE from the date of activation of AKASH. However, registered subscriber would be responsible to pay for any equipment or accessories and any other charges outside the scope of maintenance. For the sake of clarity, CPE shall mean components and accessories to enable reception of AKASH services, which shall include dish antenna; low noise block (LNB) feed horn and Set Top Box (STB).

What is the refund policy for AKASH BASIC STB & how is the refund amount calculated?

In case of refund, subscribers will get depreciated amount of the AKASH BASIC STB as per the depreciation table provided in our website: https://akashdth.com/refund-policy

Do I get the same channels for all AKASH Packages/add on packs if I use AKASH BASIC STB?

Subscribers will get to enjoy the channels of the different packages regardless of the STB they use. It is dependent on the package subscription.

What's in the Help page of AKASH?

You will get your AKASH account related key information along with your billing and package related information in this AKASH help page. Just click the "Help" button from your remote to go to the page. If you observe any wrong information on the page, please call our contact center at 16442 to correct the information.

Can I see genre based channel distribution in AKASH?

Yes AKASH has genre wise channel distribution in its menu. When you click "Program Guide" from AKASH menu, you will see the genre list. (i.e.: Entertainment, sports, Bangladeshi channels etc.). After you select a genre, you will see detail program guide of the channels of that genre.

What is the "Channel Arrangement" option in "Display Settings"?

To provide more convenience to subscribers, this feature has been introduced. From the "Channel Arrangement" option, you can select alphabetical or numerical sorting option for channels. For instance, if you select "0 to 9", when you go to all channel list or program guide, all your channels will be listed in order of their LCN number. Alternatively, the channels can also be arranged according to their alphabetical order. You just need to select the appropriate option from "Channel Arrangement" and then save the setting by clicking the green button.

What are error codes? I can see some error codes have pictorials in it. What do they mean?

The error codes provides specific circumstance based service reasoning and action points. In some error codes, you will see relevant pictorials which have been designed to offer a better customer understanding for that specific error code.

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