AKASH Lite

Get 70 of your favorite & popular channels including 20 HD Channels for BDT 249 monthly only.

In addition to AKASH Lite Package, 4 add on packs are introduced to offer subscribers the freedom of choice. Design your bouquet as you like!

Add on Packs	PRICE BDT Monthly	No of Channels	HD Channels
SPORTS ADD ON Pack	71	12	8
ENTERTAINMENT ADD ON Pack	75	20	8
INFOTAINMENT ADD ON Pack	45	13	6
KIDS ADD ON Pack	30	5	2

Modalities:

Subscribers with new connections with AKASH Lite Package will get 5 day free subscription period as per usual procedure; Existing subscribers converting to AKASH Lite will not get any free subscription period, again.

Customers will be able to add AKASH Standard or AKASH Lite Pack from the retailer point. Retailer app will have the package selection option during new purchases.

Subscribers can upgrade anytime by calling the call center, he will not need to wait for his validity to expire. When he call our call center, the agents will communicate him the amount he needs to recharge now to convert to AKASH Standard.

Subscriber can upgrade anytime; he will need to recharge the gap amount between AKASH Standard pack fee & remaining unused wallet balance of AKASH Lite. This will be done instantly.

Down-gradation from AKASH Standard to AKASH Lite can only be allowed at the end of the validity of AKASH Standard.

AKASH Lite package subscribers, too, will get free 1 month & 2 months free subscription respectively if they recharge for 6 & 12 months respectively at once.

Add on packs alone cannot be consumed without valid subscription of AKASH Lite

Add on packs can be added anytime

Add on packs can be added or dropped by calling the call center. Auto renewal of add on package will continue unless & until the subscriber calls call center & stops auto renewal.

Add on packs can only be dropped after the expiry of its validity, otherwise un-used wallet balance will be lost.

When deducting balance, AKASH will first deduct the required balance for AKASH Lite subscription from the wallet. After that, balances will be deducted for the add on packs, based on the hierarchy of these add on packs’ subscription time. The add on which was adopted first will be reactivated upon availability of balance.

Add on packs can be adopted during the free period of AKASH Lite but they will need to pay. Customer needs to recharge the calculated amount for the remaining free validity period of AKASH Lite.

AKASH Lite subscribers, having add on packs, will lose the un-utilized wallet balance of these add ons if he wants to convert to AKASH Standard package before the expiry of the validity of add on packs. However, he will not lose the un-utilized balance of AKASH Lite in this case.

For add on packs, no free subscription will be given for recharging for 6 months or 12 months at once.

Before merging to multi tv, if customer had any add on under any of his lite pack, after merging to multi TV, those add ons will not be carried forward & there will be no refund for the unutilized validity for those add ons.

Higher packs should always come earlier in the hierarchy & discount is applicable for second pack and onwards, For instance, if a subscriber has 3 connections: 2 Lite & 1 Standard, then the hierarchy should be like: AKASH STANDARD+ AKASH LITE + AKASH LITE. As there’s no discount on the first connection, therefore, discount will be applicable only on the lower 2 packs. So here, from the table, the discounted subscription fee for the 3 connection in total will be: 399+200+200

If a customer converts any of his Lite packs into standard pack, then the hierarchy of the packs will be changed accordingly.

AKASH Lite Pack in Multi TV Connections:

Combinations

1st Connection: STANDARD	BDT 399
2nd Connection: STANDARD	BDT 300
3rd Connection: STANDARD	BDT 200
1ST Connection: LITE	BDT 249
2ND Connection: LITE	BDT 200
3RD Connection: LITE	BDT 200

Different Possible Scenarios:

CASES	CONNECTIONS	SCREEN 1	SCREEN 2	SCREEN 3	FORMULA	BUNDLE PRICE	NORMAL PRICE
1	2	STANDARD	STANDARD	Nill	399+300	699	798
2	2	STANDARD	LITE	Nill	399+200	599	648
3	2	LITE	LITE	Nill	249+200	449	498
4	3	STANDARD	STANDARD	STANDARD	399+300+200	899	1197
5	3	STANDARD	STANDARD	LITE	399+300+200	899	1047
6	3	STANDARD	LITE	LITE	399+200+200	799	897
7	3	LITE	LITE	LITE	249+200+200	649	747

SN	Category of FAQ	FAQ	Answer
1	AKASH Lite Package	How much does the AKASH Lite Package cost monthly? How many channels are there?	The AKASH Lite Package costs only BDT 249 Monthly! You'll get 70 of your favorite channels including 20 true HD Channels!
2	AKASH Lite Package	Will I get any free subscription period with AKASH Lite Package?	If you buy a new AKASH connection with AKASH Lite Package, you'll get 5 day free subscription completely free! However, if you are an existing AKASH Subscriber & you adopt or migrate to AKASH Lite Package, you'll not get additional free subscription days.
3	AKASH Lite Package	I'm using AKASH Standard now. I want to adopt AKASH Lite Package. When can I migrate?	You can down-grade to AKASH Lite after your subscription validity has expired. Please call our call center for this operation; you can call anytime, our agents will schedule a future downgradation request on behalf of you in the system at the time of your validity expiry of AKASH Standard for your convenience.
4	AKASH Lite Package	I'm using AKASH Standard now and have recharged for 6/12 months recently. I want to adopt AKASH Lite. When can I migrate?	Please call our call center at 16442 for this operation. Our agents will first stop your current billing cycle & then your unutilized balance will be refunded. Then your migration request will be executed immediately.
5	AKASH Lite Package	I'm using AKASH Lite Package now. I want to migrate to AKASH STANDARD PACK. What's the procedure & when can I do that?	You can immediately upgrade your packages. You don't need to wait for your billing cycle to be over. Please call our call center at 16442 as the upgradation/migration procedure will be executed through call center.
6	AKASH Lite Package	I'm using AKASH Lite PACK now. I want to migrate to AKASH STANDARD. I have remaining validity for my Lite package. If i upgrade now, how much will i need to recharge for Standard package & how will the amount be calculated?	You can immediately upgrade your packages. You don't need to wait for your billing cycle to be over. Please call our call center at 16442 as the upgradation/migration procedure will be executed through call center. For instance, a subscriber is subscribed to AKASH Lite, on his 15th day of subscription, he decides to migrate to AKASH Standard. Now, AKASH Standard costs BDT 399 monthly & customer has unutilized Lite pack balance of BDT (30-15)*(249/30) =124.5 rounding off BDT 125. Therefore, customer needs to recharge BDT 399 - 125 = 274 to upgrade to AKASH Standard, starting from this 15th day for the next 30 days.
7	AKASH Lite Package	If I migrate from AKASH Lite to AKASH STANDARD, will I get any free subscription period/will I get 5 day free period?	No, existing AKASH Subscribers, migrating to packages will not get any additional free subscription period.
8	AKASH Lite Package	I bought a new connection with AKASH Lite & am enjoying 5 day free period. What do I need to do to after the 5 day period to migrate to standard pack subscription?	You can immediately upgrade your packages. You don't need to wait for your billing cycle to be over. Please call our call center at 16442 as the upgradation/migration procedure will be executed through call center. Your unused wallet balance can be used for the subscription of higher package; Don't worry, you will not lose any unused balance.
9	AKASH Lite Package	I want to buy a new connection. At the time of purchase, I want to pick AKASH Lite as my package. What do I need to do?	You can choose AKASH Lite at the time of new connection purchase. Just inform your retailer about your choice.
10	Add on Packs	I want to add "ADD ON PACK" with my AKASH Lite Package. How can I do that? Can I do it immediately from now?	You can add any add on packs to your AKASH Lite package at any point of time. Please call our call center at 16442 as the add on pack addition/dropping procedure will be executed through call center.
11	Add on Packs	Can I add the add on packs during the free period (ex. 5 day, 1 month etc.) of my AKASH Lite?	Of course you can add the add ons. But you will need to pay for the add ons accordingly even if you have free period for your AKASH Lite.
12	Add on Packs	Will i get any free subscription period if i add the add on packs?	No, you will not get any free subscription period when you add your add on packs.
13	Add on Packs	Can i only watch add on packs without having Lite package?	No. Add on packs can only be enjoyed with the valid subscription of Lite package. If your Lite package expires, your add on packs will stop as well even if you have validity for those.
14	Add on Packs	Do i need to call call center every month to re-subscribe to my add on packs?/Is there auto renewal facility for add on packs?	Add on packs will be automatically renewed upon availability of balance in your account, after the validity expires. You can only stop add ons by calling our call center; otherwise, auto renewal will continue.
15	Add on Packs	Right now I have Add on/s with my Lite pack. I want to drop 1/2 add ons. What's the process? Can I do it immediately?	You can drop add ons after the validity of your add on pack has ended. If you want to drop add on packs before its validity has expired, no refund will be given to your wallet. Please call our call center at 16442 as the add on pack addition/dropping procedure will be executed through call center.
16	Add on Packs	I have Lite package subscription. I can see that if I add all the 4 add ons, the total subscription becomes more than BDT 399 of AKASH Standard Package but channel bouquets are same.	You can add different add ons at different times to your AKASH Lite pack. You have the freedom & you can choose whichever add on you would like according to your preference anytime! We have all the options for you at reasonable prices! However, if you feel adding multiple add ons is less economical for you, you can always upgrade from AKASH Lite to AKASH Standard package, anytime! Just call our call center 16442 to upgrade your package!
17	Add on Packs	How much does the "Entertainment Add on" Cost? How many channels are there?	There are 20 of your favorite entertainment & movie channels including 8 HD channels in this add on pack costing only BDT 75 monthly!
18	Add on Packs	How much does the "Infotainment Add on" Cost? How many channels are there?	There are 13 of your favorite channels from various genres like news, infotainment, music including 6 HD channels in this add on pack costing only BDT 45 monthly!
19	Add on Packs	How much does the "Sports Add on" Cost? How many channels are there?	There are 12 of your favorite sports channels including 8 HD channels in this add on pack costing only BDT 71 monthly!
20	Add on Packs	How much does the "Kids Add on" Cost? How many channels are there?	There are 5 of your kid's favorite channels including 2 HD channels in this add on pack costing only BDT 30 monthly!
21	Add on Packs	Can I recharge for my add ons separately for 6/12 months & get free subscription months?	You can recharge for your add ons separately. However, for add ons, you will not get any free period for recharging for 6 or 12 months at once.
22	AKASH Lite, Add on Packs & Multi TV	Do i get any discount on add on packs if my Lite pack is under multi tv connection facility?	No. There's no discount on add on packs with or without multi tv connection facility.
23	AKASH Lite, Add on Packs & Multi TV	I have multiple connections & now I want to merge them to multi TV facility. How will the subscription fee be decided? I'm using AKASH Lite PACK with 1/2 add ons. If I convert to multi TV connection, how will my subscription fee be decided?	If you opt for multi TV connections, your higher costing base package between AKASH STANDARD & AKASH Lite PACKAGE will come first in the hierarchy. In this method, your package hierarchy will be decided & you will get discount for your 2nd & 3rd connection. For 2nd connection, AKASH STANDARD & AKASH Lite PACK will cost BDT 300 & BDT 200 respectively & for 3rd connection AKASH STANDARD & AKASH Lite PACK will cost BDT 200 & BDT 200 respectively. For instance, if you have 1 Standard package & 2 Lite packages, your total monthly subscription fee will be BDT 399 + BDT 200 + BDT 200 = BDT 799. You will not get any discount on your add on pack. And before merging to multi tv if you had any add on packs, those will be lost when you merge to multi tv, you will not get any refund for remaining validity for your add ons.