Frequently Asked Questions

DTH stands for Direct to Home; as the name says, you will receive signal directly from the satellite through the dish installed at your premise. In order to access the AKASH service, you will need a set top box, dish and other equipment as recommended by us. AKASH has brought to you the first world standard DTH service in Bangladesh with crystal clear picture & sound, professional installation & after sales service, 24/7 active helpline & lots of other features!

Why not! AKASH will even work for your 14 inch black & white TV! But you know, AKASH is the purveyor of supreme quality picture & sound. Thus, if you give AKASH the perfect partner, which is a flat screen TV, then the combo will be able to provide you the best quality experience.

You can connect one dish to one STB right now. However, we are going to introduce offers for 1 dish multiple connection (STB).

And you can connect one STB with one TV only; STBs cannot be connected to multiple TVs.

AKASH provides you the real HD quality picture & sound. Nothing comes near to it, not in terms of quality viewing, not in terms of our professional customer support via 24/7 call center, true HD channels or features! AKASH provides features like program guide up to 7 days, upon its availability, where you can see schedules & details of all the programs of your subscribed channels, , favorite channel listing, program reminder feature & even parental control (a feature that gives you option to lock channels that you don't want your children to watch!). Soon more features will be introduced. AKASH is something perhaps you've never experienced before, in Bangladesh. We are the first & only one at this moment to provide such a world class service!

Right now we have one package- AKASH Standard at BDT 399 monthly. We've 115+ channels including relevant & popular Bangladeshi and foreign ones. For details on our channels, please visit www.akashdth.com/explore.

Right now we are offering 80+ Standard Definition (SD) & 30+ High Definition (HD) channels; But you know, there’s a huge difference between our HD channels and the HD channels you get through your cable. Cable isn't technologically capable of providing you True 1080p HD view, but we can. Needless to say, our SD channels will provide you a far better quality viewing than what other technologies can provide you in Bangladesh.

You can now purchase a AKASH connection at a special promotional price of only BDT 5,499 (all inclusive).

Anyone who purchases AKASH now shall get 5 days of free viewing with free installation! This special offer will be valid until further notice.

Additionally, AKASH has brought to you a special discount offer if you recharge at once for 6 or 12 months! Recharge for 6 months and get 1 month additional subscription completely free! Recharge for 12 months and get 2 months additional subscription completely free! This offer will be valid upon further notice. In order to avail the free subscription months, please call our helpline @16442 after you have recharged for 6 or 12 months.

When a registered subscriber purchases any new AKASH Customer Premises Equipment (CPE) from authorized Dealer, s/he will automatically receive a repair and replacement warranty for the 1st year from the date of activation of AKASH services. Registered subscriber will further get maintenance services for the 2nd year in relation to CPE from the date of activation of AKASH. However, registered subscriber would be responsible to pay for any equipment or accessories and any other charges outside the scope of maintenance. For the sake of clarity, CPE shall mean components and accessories to enable reception of AKASH services, which shall include dish antenna; low noise block feed horn and Set Top Box.

You can now purchase a AKASH connection at a special promotional price of only BDT 5,499 (all inclusive).

Anyone who purchases AKASH now shall get 5 days of free viewing with free installation! This special offer will be valid until further notice.

Additionally, AKASH has brought to you a special discount offer if you recharge at once for 6 or 12 months! Recharge for 6 months and get 1 month additional subscription completely free! Recharge for 12 months and get 2 months additional subscription completely free! This offer will be valid upon further notice. In order to avail the free subscription months, please call our helpline @16442 after you have recharged for 6 or 12 months.

A person can buy a maximum of 3 products with a single registered mobile number (RMN).

You'll have to bring only 1 passport size color photograph & original or photocopy of your NID or Passport.

After purchase, within 72 hours our professional AKASH installers will come to your installation address to complete installation so that you can start enjoying the magical AKASH experience. It takes 2 hours on average to complete the installation.

The dish should be installed where there is the clearest line of sight; usually, it is on the rooftop/parapet of terrace.

You should manage the consent of your landlord/apartment committee for the dish installation and cable routing at the premise before the purchase.

You should contact our helpline if you need any sort of supports; our helpline is active 24/7! Our professional AKASH installers will be there for you, at the time mutually agreed between you and us, to do reinstallations, relocations, commissioning, decommissioning, component replacements, servicing etc. if needed. However, you will have to pay a certain charge depending on the required type of service. We do recommend you contact us in case of such requirements because if these are done by unauthorized parties, your warranty will be void.

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