Frequently Asked Questions

DTH stands for Direct to Home; as the name says, you will receive signal directly from the satellite through the dish installed at your premise. In order to access the AKASH service, you will need a set top box, dish and other equipment as recommended by us. AKASH has brought to you the first world standard DTH service in Bangladesh with crystal clear picture & sound, professional installation & after sales service, 24/7 active call center & lots of other features!

Why not! AKASH will even work for your 14 inch black & white TV! But you know, AKASH is the purveyor of supreme quality picture & sound. Thus, if you give AKASH the perfect partner, which is a flat screen TV, then the combo will be able to provide you the best quality experience.

You can connect one dish to one STB right now. However, we are going to introduce offers for 1 dish multiple connection (STB).

And you can connect one STB with one TV only; STBs cannot be connected to multiple TVs.

AKASH provides you the real HD quality picture & sound. Nothing comes near to it, not in terms of quality viewing, not in terms of our professional customer support via 24/7 call center, true HD channels or features! AKASH provides features like program guide up to 7 days, upon its availability, where you can see schedules & details of all the programs of your subscribed channels, , favorite channel listing, program reminder feature & even parental control (a feature that gives you option to lock channels that you don't want your children to watch!). Soon more features will be introduced. AKASH is something perhaps you've never experienced before, in Bangladesh. We are the first & only one at this moment to provide such a world class service!

Right now we have one package- AKASH Standard at BDT 399 monthly. We've 100+ channels including relevant & popular Bangladeshi & foreign ones. For details of our channels please visit www.akashdth.com/explore.

Right now we are offering 95 Standard Definition (SD) & 15+ High Definition (HD) channels; But you know, there’s huge difference between our HD channels and the HD channels you get through your cable. Cable isn't technologically capable of providing you True 1080p HD view, but we can. Needless to say, our SD channels will provide you a far better quality viewing than what other technologies can provide you in Bangladesh.

You can purchase the AKASH connection for only BDT 6499 (all inclusive).

Now anyone who purchases AKASH shall get one month free subscription &he will get installation completely free! These special limited time offers will only be valid until further notice.

Also AKASH has brought to you a special discount offer if you recharge at once for 6 months! Recharge for 6 months & get 1 month additional subscription completely free! This offer will be valid upon further notice.

When a registered subscriber purchases any new AKASH Customer Premises Equipment (CPE) from authorized Dealer, s/he will automatically receive a repair and replacement warranty for the 1st year from the date of activation of AKASH services. Registered subscriber will further get maintenance services for the 2nd year in relation to CPE from the date of activation of AKASH. However, registered subscriber would be responsible to pay for any equipment or accessories and any other charges outside the scope of maintenance. For the sake of clarity, CPE shall mean components and accessories to enable reception of AKASH services, which shall include dish antenna; low noise block feed horn and Set Top Box.

You can get an AKASH connection only at BDT 6,499 & the monthly subscription fee of AKASH Standard Package is only BDT 399! Also you can buy the Set Top Box for BDT 4,399 only!

Anyone who purchases AKASH shall get one month free subscription & he will get installation completely free! These special limited time offers will only be valid until further notice.

Also, AKASH has brought to you a special discount offer if you recharge at once for 6 or 12 months! Recharge for 6 months & get 1 month additional subscription completely free! Recharge for 12 months & get 2 months additional subscription completely free!! This offer will be valid upon further notice.

A person can buy maximum 3 products with a single registered mobile number (RMN)

You'll have to bring only 1 passport size color photograph & original or photocopy of your NID or Passport.

After purchase, within 72 hours our professional AKASH installers will come to your installation address to complete installation so that you can start enjoying the magical AKASH experience. It takes 2 hours on average to complete the installation.

The dish should be installed where there is the clearest line of sight; usually it is on the rooftop/parapet of terrace

You should manage the consent of your landlord/ apartment committee for the dish installation & cable routing at the premise before the purchase.

You should contact our call center if you need any sort of supports; Our call center is active 24/7! Our professional AKASH installers will be there for you, at the time mutually agreed between you and us, to do reinstallations, relocations, commissioning, decommissioning, component replacements, servicing etc. if needed. However, you'll have to pay a certain charge depending on the required type of service. We do recommend you contact us in case of such requirements because if these are done by unauthorized parties, your warranty will be void.

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